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ING Bank (Australia) Limited (traded as ING Direct) is an Australian direct bank and a wholly owned subsidiary of the multinational Dutch bank, ING Group. ING Bank (Australia) operates as a series of controlled entities: trusts and the primary bank division, ING Direct, which operates under the segments of ''Mortgages'', ''Savings'' and ''Commercial Loans''.〔 Founded in 1999 as a subsidiary of ING Group, ING Direct was Australia's first direct bank and has since grown to become the largest mortgage lender outside of Australia's big four banks. ING Direct scores favourably with customer satisfaction and has the highest net promoter score of any financial institution in Australia. As of December 2014, the bank had a mortgage portfolio valued at AU$37.7 billion and had 252,000 Orange Everyday transaction accounts open. Launched in October 2012, ING Direct living super has 34,000 active superannuation accounts with AU$1.1 billion funds under management.〔 ==History== Vaughn Richtor was reappointed as CEO in June 2012. Richtor previously held the role as CEO until 2005 before departing to oversee management in Asia for ING Group. In the interim, Erik Drok served as CEO from 2005 to 2009, followed by Don Koch until 2012. In September 2009 ING Bank Australia sold its AU$1.86 billion insurance and wealth management stake it had shared with ANZ in a joint venture since 2002 (51% ING Group ownership; 49% ANZ ownership), making ANZ the sole owner. The divestment of ING Insurance Australia followed similar measures globally as part of ING Group's structural changes as a result of the 2008 financial crisis. In 2010, ING Insurance was subsequently rebranded as OnePath. In December 2009, a former ING Bank Australia employee faced court after defrauding the company of US$45million over the course of five years, of which US$13million had been taken during the previous year alone. The accountant had been employed at ING Bank for almost 20 years and was arrested by police after investigation by the organisation's internal security department. For the time from 2001 to 2012, the ING Direct incident was reported to be the largest case of financial fraud in Australia. Following a review in 2013, the New South Wales Court of Criminal Appeal reduced her maximum sentence from 15 years to 12. Announced in March 2012, ING Direct Australia completed an upgrade of IT infrastructure in 2014. The "Zero Touch" project involved moving the bank's entire operations into a private cloud - which was claimed to be the first for any bank in Australia. Dubbed 'Bank in a box', virtualization of the entire banking platform allows for simultaneous copies of the banking platform to exist on the company's servers. This provides greater flexibility and efficiency for developing new products and services, and the new virtualization technology will also improve redundancy measures and customer experience. In September 2012, ING Direct entered the superannuation market with ''Living Super'', a self-managed superannuation fund (SMSF). 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「ING Direct Australia」の詳細全文を読む スポンサード リンク
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